Privacy Policy
Effective Date: 29.07.2024
Last Updated: 29.07.2024
Welcome to The White Cloud!
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thewhitecloud.eu or use our services. It also describes your choices regarding the use, access, and correction of your personal information.
We are committed to protecting your privacy and ensuring the security of your personal information. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect various types of information from and about users of our website and services, including:
1.1 Personal Information
Personal Information refers to data that can be used to identify you personally, either directly or indirectly.
This includes but is not limited to:
Name
Address
Phone Number
Mailing Address
Company Name and Job Title
Billing Information (including credit card numbers)
1.2 Non-Personal Information
Non-Personal Information is data that cannot be used to identify you personally. This may include:
Browser Type and Version
Operating System
Device Type
IP Address
Pages Visited on Our Website
Time and Date of Visit
Referring Website URLs
Clickstream Data
1.3 Usage Data
We may collect information about how you use our website and services, such as:
Interaction with Website Features
Search Queries
Viewed and Clicked Ads
Download and Upload Data
1.4 Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze website performance. These may include:
Cookies: Small data files stored on your device.
Web Beacons: Small graphic files that allow us to track the effectiveness of our content and advertisements.
Analytics Services: Third-party services like Google Analytics to monitor and analyze website traffic.
Note:
You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
2. How We Use Your Information
The White Cloud uses the information we collect for various purposes, including:
2.1 To Provide and Improve Our Services
To deliver marketing services and support
To process transactions and billing
To communicate with you about your account and
To improve our website's functionality and user experience
2.2 To Communicate with You
To send you newsletters, marketing, and promotional materials
To respond to your inquiries and support requests
To notify you of changes to our services and policies
2.3 To Analyze and Personalize
To conduct data analysis and research to improve our services
To personalize your experience and deliver relevant content
To measure the effectiveness of our advertising campaigns
2.4 To Ensure Compliance and Security
To comply with legal obligations and regulations
To detect, prevent, and address fraud or security issues
To enforce our terms and conditions and other agreements
3. Sharing Your Information
The White Cloud respects your privacy and will not share your personal information with third parties except in the following circumstances:
3.1 With Service Providers
We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers are obligated to keep your information confidential and secure and are not permitted to use it for any other purpose.
3.2 For Legal Compliance
We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests. This includes:
Responding to subpoenas or court orders
Investigating or preventing fraudulent activities
Protecting the rights and safety of The White Cloud, our users, and others
3.3 Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred to a new owner. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
3.4 With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
4. Your Rights and Choices
The White Cloud respects your privacy rights and provides you with choices regarding your personal information:
4.1 Access and Correction
You have the right to access, correct, or update your personal information at any time. You may do so by logging into your account or contacting us directly at: [email protected]
4.2 Data Portability
You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format. This can be provided upon request to [email protected]
4.3 Opt-Out of Marketing Communications
You have the right to opt-out of receiving marketing emails from us at any time by following the unsubscribe instructions included in each email or by contacting us at: [email protected]
4.4 Cookies and Tracking Technologies
You can manage your cookie preferences through your browser settings. Most web browsers automatically accept cookies, but you can modify your settings to decline cookies if you prefer. Note that disabling cookies may affect the functionality of certain features on our website.
4.5 Deletion of Your Data
You may request the deletion of your personal information by contacting us at: [email protected]
We will take reasonable steps to delete your information, except where we are required to retain it for legal or regulatory purposes.
5. Security of Your Information
The White Cloud is committed to protecting the security of your personal information.
We implement a variety of security measures to maintain the safety of your personal information, including:
Encryption: We use SSL encryption to protect sensitive data during transmission.
Access Controls: We limit access to your personal information to authorized personnel only.
Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
While we strive to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
6. International Data Transfers
The White Cloud operates globally, and your personal information may be transferred to and processed in countries outside of your country of residence. By using our website or services, you consent to the transfer of your information to countries with different data protection standards than your own.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.
7. Children's Privacy
The White Cloud does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13 without parental consent, we will take steps to delete that information as soon as possible. If you believe we might have any information from or about a child under 13, please contact us at [email protected]
8. Third-Party Links
Our website may contain links to third-party websites or services.
We do not control these third-party sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
The White Cloud may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website and services after any changes to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: [email protected]
Phone: +385 95 706 9527
Additional Considerations:
GDPR Compliance: If you have users from the European Union, ensure your privacy policy complies with the General Data Protection Regulation (GDPR). This includes providing clear information about data processing activities, obtaining explicit consent for data collection, and allowing users to exercise their rights under GDPR.CCPA Compliance: If you collect data from California residents, make sure your policy complies with the California Consumer Privacy Act (CCPA). This includes providing information about data collection, usage, and sharing practices, as well as offering an opt-out mechanism for the sale of personal data.
Legal Review: It is advisable to have your privacy policy reviewed by a legal professional to ensure compliance with applicable laws and regulations in your jurisdiction.